The best way to contact our customer service team is by e-mail at [email protected] or by using the contact page. We usually respond within less than 24 hours and will try to provide you with a solution for your request as soon as possible. Please remember to include your order number as a reference in the e-mail.
You cannot find your desired product in our shop? Then try it in the product category ‘Brand‘ or ‘Ingredients’ to find out about the brand or an ingredient to your happiness. Otherwise, our customer service will be happy to help you with a quick email to [email protected]. If we don’t have a product in stock yet, we will gladly take this as a suggestion for your next purchase.
You can convince yourself by checking out our excellent Google reviews. Orders that are delivered on time and without any incidents to our constantly growing customer base, so there is no reason why you should not trust us.
Furthermore, we have met the quality guidelines of the ‘Trusted Shops’ certifacate, you can check our certificate by clicking on this link. The criteria are constantly monitored by independent experts. Audits cover areas such as privacy, costs and payment as well as delivery conditions, processing of returns and customer service.
We at Organic Baby Formula 24 are a young, motivated and active company from the centre of Lower Saxony. We are your partner for a preparatory healthy life for your child and offers you a wide range of high-quality products as well as extensive advice on our product range.
This is partly down to the fact that we ship directly from Germany, where most of the organic food is grown and produced. We are a large warehouse mail order company with an excellent system of manufacturers who produce the recipes. This ensures that we can always provide our customers with the latest available batch.
We are located directly at the origin of our suppliers, so that we can grant our customers up to 50% less in price than anywhere else on the world wide web.